[luau] Re: Configuring Router
Cliff Brown
brownc001 at hawaii.rr.com
Sat Jul 27 09:29:01 PDT 2002
MonMotha wrote:
> Warren Togami wrote:
>
>> On Fri, 2002-07-26 at 15:29, MonMotha wrote:
>>
>>> What kind of cable modem you got (don't need any serial numbers or
>>> anything, just a manufacturer and model number if possible, possibly
>>> a physical description of the casing)?
>>>
>>> --MonMotha
>>>
>>
>>
>> Hawaii RoadRunner has a mix of three modems that I've seen...
>> 1. Original big and white Motorola "Wave" modems with slight overheating
>> problems. 10mbit Ethernet interface only. 2. Half-size black
>> Motorola "Wave" modems that still have overheating
>> problems. 10mbit ethernet interface only.
>> 3. DOCSIS (sp?) protocol, can't remember brand name, little and black
>> modem that doesn't overheat. USB and 10mbit ethernet interfaces, you
>> can choose.
>>
>
> The reason I ask is because I have a 3Com "bullet" (silver-grey in a
> streamlined shape) modem. Apparently these modems are really finicky
> about signal levels, and I'm one of the few people who has them (most
> people around here have an RCA or Motorola Wave modem) so I'm usually
> the first one to report problems (as I also tend to watch the line
> more closely and I know when it's their problem and not mine). When I
> was having repeated problems and RR sent a tech out, he checked the
> signal strength and it was too low. The solution? Turn up the
> power! He went out and turned up the amp at the street and
> everything's been fine since.
>
> So, if you're having problems with intermidtant connectivity and high
> packet loss, and you have a 3Com modem, just tell RR to send a tech
> out to check signal strength. That's probably what the problem is.
>
> --MonMotha
>
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>
I just got a new cable modem from RR, it's a General Instrument
SURFboard model SB3100. My old Motorola was dropping packets..... RR
tested it and brought out a new one. It's a beige "bullet" shape, and
has a stand to hold it upright, (on edge). Seems to work much better now.
Cliff
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