[luau] Re: Configuring Router

[Michael Ableyev]

>The solution?  Turn up the power!  He went 
> out and turned up the amp at the street and everything's been fine since.

Yep, that's what they did - turn up the power. The only thing different from your case is that nothing got better then.


----- Original Message ----- 
From: "MonMotha" <monmotha at indy.rr.com>
To: <luau at videl.ics.hawaii.edu>
Sent: Saturday, July 27, 2002 09:03
Subject: Re: [luau] Re: Configuring Router


> Warren Togami wrote:
> > On Fri, 2002-07-26 at 15:29, MonMotha wrote:
> > 
> >>What kind of cable modem you got (don't need any serial numbers or 
> >>anything, just a manufacturer and model number if possible, possibly a 
> >>physical description of the casing)?
> >>
> >>--MonMotha
> >>
> > 
> > 
> > Hawaii RoadRunner has a mix of three modems that I've seen...
> > 1. Original big and white Motorola "Wave" modems with slight overheating
> > problems.  10mbit Ethernet interface only. 
> > 2. Half-size black Motorola "Wave" modems that still have overheating
> > problems.  10mbit ethernet interface only.
> > 3. DOCSIS (sp?) protocol, can't remember brand name, little and black
> > modem that doesn't overheat.  USB and 10mbit ethernet interfaces, you
> > can choose.
> > 
> 
> The reason I ask is because I have a 3Com "bullet" (silver-grey in a 
> streamlined shape) modem.  Apparently these modems are really finicky 
> about signal levels, and I'm one of the few people who has them (most 
> people around here have an RCA or Motorola Wave modem) so I'm usually 
> the first one to report problems (as I also tend to watch the line more 
> closely and I know when it's their problem and not mine).  When I was 
> having repeated problems and RR sent a tech out, he checked the signal 
> strength and it was too low.  The solution?  Turn up the power!  He went 
> out and turned up the amp at the street and everything's been fine since.
> 
> So, if you're having problems with intermidtant connectivity and high 
> packet loss, and you have a 3Com modem, just tell RR to send a tech out 
> to check signal strength.  That's probably what the problem is.
> 
> --MonMotha
> 
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