[luau] Re: Configuring Router

MonMotha monmotha at indy.rr.com
Sat Jul 27 09:01:00 PDT 2002


Warren Togami wrote:
> On Fri, 2002-07-26 at 15:29, MonMotha wrote:
> 
>>What kind of cable modem you got (don't need any serial numbers or 
>>anything, just a manufacturer and model number if possible, possibly a 
>>physical description of the casing)?
>>
>>--MonMotha
>>
> 
> 
> Hawaii RoadRunner has a mix of three modems that I've seen...
> 1. Original big and white Motorola "Wave" modems with slight overheating
> problems.  10mbit Ethernet interface only. 
> 2. Half-size black Motorola "Wave" modems that still have overheating
> problems.  10mbit ethernet interface only.
> 3. DOCSIS (sp?) protocol, can't remember brand name, little and black
> modem that doesn't overheat.  USB and 10mbit ethernet interfaces, you
> can choose.
> 

The reason I ask is because I have a 3Com "bullet" (silver-grey in a 
streamlined shape) modem.  Apparently these modems are really finicky 
about signal levels, and I'm one of the few people who has them (most 
people around here have an RCA or Motorola Wave modem) so I'm usually 
the first one to report problems (as I also tend to watch the line more 
closely and I know when it's their problem and not mine).  When I was 
having repeated problems and RR sent a tech out, he checked the signal 
strength and it was too low.  The solution?  Turn up the power!  He went 
out and turned up the amp at the street and everything's been fine since.

So, if you're having problems with intermidtant connectivity and high 
packet loss, and you have a 3Com modem, just tell RR to send a tech out 
to check signal strength.  That's probably what the problem is.

--MonMotha




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