[luau] Speaking of hard drives

[Randall Oshita]

Consumers are not "technically proficient" nor posses equipment that can
accurately check for problems beyond Disk Fitness testing.
When a "consumer" requests an RMA it is assumed that the product is
still functional until it has been properly tested and approved by the
manufacturer.
Keep in mind that when Maxtor develops new drives they take a lot of
consideration of past problems. If you ship your HD and it gets damaged
due to poor shipping materials it makes it very difficult to research
the original problem. Also, they reuse the good parts to create
"recycled" drives mainly for RMA.

BTW, Newegg should have these standards.

Randall

>>I need to RMA a hard drive to Maxtor, but they demand very specific
>>shipping standards.
>>
>>So what I'm looking for are two hard drive inserts (top and bottom)
>>for packaging, that are at least two inches in diameter.
>>
>>Personally, I think this is ludicrous, for an already broken hard
>>drive. I mean, Newegg doesn't even ship to these standards.
>>
>>Anyone have something I could have or purchase at a small fee, in the
>>Honolulu area?