[luau] RoadRunner or EarthLink?

Warren Togami warren at togami.com
Thu Dec 4 01:24:00 PST 2003


On Tue, 2003-12-02 at 22:19, Hawaii Linux Institute wrote:
> A friend was asking whether to subscribe RoadRunner or EarthLink.  I 
> remember this subject was discussed before.  Does anyone care to 
> comment?  Thanks. 

Both locally go through Oceanic's lines, and I believe are installed by
the same Oceanic people.  The difference however I believe is who runs
the DNS, smtp, pop3 and other infrastructure that you use, and the
customer service and call-in tech support.

I personally never used RoadRunner's customer service or tech support
except when the lines going to my house stopped working due to poor
signal levels.  One of my friends had bad experiences getting the
run-around when she attempted to sign-up with Earthlink cable -
apparently you talk to people on the mainland that don't seem very
organized.  I had a lot more positive experience ordering RoadRunner for
the house that I am moving to now, where I talked to local Oceanic reps
in order to make the order.

Perhaps most importantly, both Hawaii Earthlink cable and Hawaii
RoadRunner are allowed unlimited FTP access into Videl. =)

Warren




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