[LUAU] Am I going to TPOSSCON - If not why?

Robert Green aloha_moon at yahoo.com
Wed Feb 1 11:58:09 PST 2006


Hi there,

You may not know me, I'm a list lurker 99% of the time for the past
many years, and just now wading through the smoldering backlog of mail
from the past week on LUAU and HOSEF / HOSEF managers.....

I just wanted to thank you for:

a) trying to keep a level head and calm things down when the flames
were flying

and

b) sharing this insightful story -- the suggestiong to bring solutions
instead of just problems wherever possible strikes me as a sort of
professional collary of "if you don't have something nice to say, don't
say anything"

Aloha,

Rob


--- Jim Thompson <jim at netgate.com> wrote:

Allow me to tell a story.

Back when I was the hot-shit network (telecommunications and data  
communications) stud at Sun Microsystems, (late 80s, and very early  
90s), back
when a lot of people called me "Jim net.god Thompson", my new boss,  
(I'd just been moved up), a very wise Indian gentleman, stopped me  
during one of my weekly 1:1 rants.

"Jim", he said to me, "you always bring me problems, but never  
solutions!"  (You have to imagine it with a thick Indian accent.)

I was, in a word, "enlightened".

Sam Rangole (for that was his name) had shined a perfect spotlight on  
my misbehavior.   I was complaining about how stupid the other groups  
were, how far they had to go, and how they were not going to reach  
the goal anytime soon.   He didn't waste any breath giving me "yes  
but", or "you should", he simply asked me to start bringing him  
something he could use to do his job.:  Solutions (from an expert).

In my new state of enlightenment, I started working harder.  I would  
see a problem, diagnose it, and never raise it to Sam's attention  
without a suggested path forward.   The results were amazing, rather  
than fear me, people I worked with started to seek me out.  "How can  
I make this better?"  "Will you check my results?"  I was no longer  
someone who would tear them down, but rather *could be counted on* to  
make them look better.

So, everyone,  please bring forward solutions to the problems you pose.

Jim

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