[luau] Personal Touch (was anyone know of a good computer repair place?)

[R. Scott Belford]

On Monday 17 March 2003 04:36 pm, Mike Sonstegard wrote:
> As a former manager at "Personal Touch Computers", I can tell you that
> who you deal with and their mood will have a great deal to do with the
> quality of work, price, and knowledgeable information that you receive.

Period.  I have definitely walked out of there before cursing, with passion, 
the attitude or indifference of people who should have been more enthusiastic 
about the prospect of getting my money.  I have also stood in there wishing 
that I could buy more because I was getting such great help and friendly 
service.  I can say this about everywhere I shop, though.  The company is the 
employee, and that can be a variable.  

I guess sometimes the personal touch is a jab.  Computer folk have a way of 
pretending to be much smarter than they are, and with the uncertainty of this 
arrogance comes the occasional bad attitude.  Don't blame the store.  Shop 
for the best price. (or service in this thread)

As far as the issue of the thread goes, Stan has a suspected failed drive.  
Vince quite subtly asked the obvious: If the drive IS bad, has anyone 
actually had experience with a utility to recover data.  Other than a cool 
utility card short on details and some bad experiences in D.C., poor Stan is 
still in the dark about his drive and well enlightened about our personal 
views on PT.

Stan, I suggest booting from a CD.  Knoppix will allow you to run your OS 
from CD and then examine your drive.  This will give you a superficial look 
at whether or not you can mount your windows partitions (is this a windows 
box) and whether or not you can read data from them.  You need to do a 
fsck.ext2 or a fsck.ext3 if it is a Linux box.  Clarify your situation and 
perhaps more knowledge will arise.

scott